The App is Being Slow, Unresponsive, and/or Delayed.

Sometimes if the app is slow, unresponsive, or delayed, it may be the network. Additionally, you can find more troubleshooting steps below

• First, try to log all the way out of the app and back in
  
  
  
  
• Be sure to check the app version; go to the App Store and see if there is an update available for the app. Often times these updates get missed
  
  
• Are you seeing any errors, or anything odd that you can screenshot or take pictures/videos of to send over to your support team
  Apple Guide on how to take a screenshot using the iPad - https://support.apple.com/en-us/HT210781
• Is the WiFi network is having any issues; can you access other apps/websites on the iPad